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2013 News Archive

Lottery products are not a good gift for minors - December 19, 2013

The Alberta Gaming and Liquor Commission (AGLC) is promoting a holiday message to remind all Albertans that lottery products are not appropriate gifts to minors for Christmas or any time of year.

Buying, scratching and cashing in lottery products is reserved for adults only and is considered just as much a gambling activity like playing vlts.

“While lottery products make fun and engaging gifts, it is still considered gambling entertainment for adults that minors should not be participating in.” - Bill Robinson, President and CEO, AGLC.

Research has previously shown that nearly one fifth of Alberta parents reported that they had given their child a lottery ticket as a holiday or birthday gift. Gambling at an earlier age is also a risk factor associated with problem gambling later in life.

“It’s important for Albertans to know whether it’s the holiday season or any time of year, the AGLC encourages everyone not to purchase lottery products for minors.” said Robinson.

The AGLC’s holiday minor awareness campaign is part of an ongoing educational campaign to ensure both retailers and Albertans know they are key partners in helping to prevent underage gambling.

‘Business first’ in new liquor manufacturing policies - December 5, 2013

Review delivers flexible new liquor manufacturing policies focused on growth, innovation and efficiency

The Alberta Gaming and Liquor Commission (AGLC) is making changes to its manufacturing policies following a comprehensive policy review that resulted in 39 recommendations.

Effective immediately, the AGLC will:

  • Eliminate the minimum production capacity requirements to make it easier to begin a manufacturing business and increase the diversification of products being produced in Alberta.
  • Expand the types of products that can be produced in Alberta to allow manufacturers to be as efficient as possible in responding to consumer trends.
  • Allow off-sales outlets to be operated at the location that best suits individual business needs to provide manufacturers with flexibility in their operations.

Bill Robinson, AGLC's President and Chief Executive Officer, said “This is what our stakeholders have told us they would like to see changed. We’re pleased to respond with policies that are relevant to the industry and will create opportunities for further growth.”

Criminal records checks for liquor licence and registration applicants - November 21, 2013

Starting January 1, 2014 all liquor applicants for a liquor licence (Classes A to E), liquor agency registration or Special Event Licence Public Resale – Commercial event will be required to submit their own criminal records checks as part of their applications. This requirement also applies to prospective new managers of licensed premises.

Conducting proper criminal records checks is vital to ensuring the integrity of the industry. The AGLC is introducing this step at application phase for liquor licence/registration applicants to ensure proper identity verification.

For more information, please contact the AGLC Licensing section at 780-447-8600.

Ensuring safe, responsible liquor service - November 15, 2013

Increasing compliance and keeping liquor away from minors, main goals as AGLC improves enforcement and social responsibility initiatives.

St. Albert… In its commitment to the responsible sale and service of liquor, the Alberta Gaming and Liquor Commission is bolstering its enforcement of the Under 25 policy. The AGLC is also being more stringent with industry workers who are found in violation of liquor legislation and related policies by requiring them to re-take the ProServe training.  

“It is a shared responsibility of the AGLC and the industry to make sure Albertans have full confidence that our liquor model is providing them with safe and responsible service. This is about showing Albertans we are delivering on these expectations, while providing choices they can trust.”
Bill Robinson, President and Chief Executive Officer, Alberta Gaming and Liquor Commission

The Under 25 policy and ProServe are both part of AGLC’s ongoing efforts to reduce liquor-related harms and create environments of responsible liquor sale, service and consumption, which include:

  • Education and training for industry workers such as ProServe and ProTect.
  • Engagement with industry and stakeholders through Alberta Safer Bars Council and Best Bar None.
  • Public awareness campaigns such as Enjoy Responsibly and Every Drink Counts.
  • Legislative and policy measures such as minimum drink prices and limits on happy hours.

A part of the AGLC’s mandate is to ensure the province’s liquor industry operates effectively, with integrity and in a socially responsible manner. Strengthening compliance programs and increasing the accountability of liquor industry workers, will help sustain a responsible liquor industry that meets the expectations of Albertans.

Event celebrates Edmonton’s nightspots for safety, customer service - November 14, 2013

Edmonton... 57 bars, clubs, pubs and lounges received Best Bar None accreditation for their commitment to safety and responsible service of liquor. The venues that went above and beyond to ensure a safer and more enjoyable night out for their patrons also won trophies at a ceremony held in Edmonton on November 13.

This year’s winners are:

  • Bar/lounge: On the Rocks Restaurant, Bar and Live Music
  • Hotel/restaurant lounge: The Duke of Argyll Pub – Four Points by Sheraton South
  • Pub: Hudsons Canadian Tap House (South Common)
  • Large pub: Hudsons Canadian Tap House(Downtown)
  • Club: The Ranch Roadhouse

Best Bar None is an accreditation and awards program for liquor licensed venues that aims to reduce alcohol-related harms by:

  • encouraging businesses to adopt best practices related to customer safety and responsible service of alcohol;
  • giving businesses the tools to be better prepared for any violent incidents; and,
  • building positive relationships between the industry, enforcement agencies, governments and community.

Best Bar None partners include the Alberta Gaming and Liquor Commission, the City of Edmonton and the Edmonton Police Service. The program is also supported by community agencies such as the Public Safety Compliance Team, the Alberta Safer Bars Council, and Responsible Hospitality Edmonton.

57 reasons to celebrate Edmonton nightlife - November 13, 2013

Edmonton... Local nightspots compete for a trophy tonight at a ceremony recognizing their commitment to customer safety and responsible service. Fifty-seven bars, clubs, pubs and lounges will be recognized by Best Bar None partners for going above and beyond to ensure a safer and more enjoyable night out for their patrons.

“The industry plays a key role in helping to create environments of responsible and safe alcohol consumption. The AGLC is once again proud to be a part of the celebration that recognizes the efforts of our local businesses in making the nightlife in Edmonton both fun and safe.”
Bill Robinson, President and Chief Executive Officer, Alberta Gaming and Liquor Commission

Alberta’s charities can now GAIN knowledge online - November 8, 2013

Edmonton... A popular program offered by the Alberta Gaming and Liquor Commission (AGLC) is now available online to help Alberta’s charitable organizations gain essential information to help better understand the responsibilities and requirements of running charitable gaming activities.

The Gaming Information for Charitable Groups (GAIN) program is free for groups that conduct, or want to conduct, charitable gaming activities like bingos, casinos, pull tickets or raffles. The new online format is a convenient option for charitable groups and their volunteers, and individuals to access information on running charitable gaming activities at any time. GAIN is available online or through facilitated sessions provided by the AGLC.

Over the past 10 years, the AGLC’s GAIN program has provided information to more than 34,000 volunteers in 126 communities to help them better understand the responsibilities and requirements of running charitable gaming activities. GAIN sessions include information on eligibility requirements, the licensing application process and allowable uses of proceeds.  Individuals and groups have benefitted from the GAIN program by learning how to run charitable gaming events that are accountable to their members and the community at large.

For more information or to sign up for GAIN online, please visit or contact our program staff toll free at 1-866-307-7499 for assistance.

375 ml Veuve Clicquot Brut Champagne temporarily unavailable for purchase at retail locations - October 31, 2013

St. Albert... Veuve Clicquot Brut (375ml bottle) is being temporarily removed from sale at all retail locations because the product contains sulphites that are not declared on the label. The registered agent representing this product in Alberta has arranged to appropriately label the product. Once the product is labeled with a ‘contains sulphites’ sticker, it will be released back for sale.

According to Health Canada, sulphites are considered a priority food allergen. While products containing sulphites do not pose any health risks for majority of consumers, individuals who are sensitive to sulphites may react with allergy-like symptoms.

To date, no complaints or injuries related to consumption of this specific champagne have been reported in Alberta.

Responsible Gambling Awareness Week reminds Albertans to keep gambling fun - October 7, 2013

Edmonton... Albertans are encouraged to keep gambling fun and learn how the games really work as part of this year’s Responsible Gambling Awareness Week, October 14-20. The week’s focus is to raise awareness of responsible gambling and the availability of prevention and treatment programs if gambling becomes a problem.

In tandem with a responsible gambling marketing campaign launched by the Alberta Gaming and Liquor Commission, a campaign website, will give Albertans the opportunity to find more about how the games work, key tips and links on gambling responsibly. A new and improved mobile app, TAKE 10, is also available for iPhone and Android users, which allows gambling patrons to access fun ways to take a break from gambling.

Alberta’s privatized liquor industry marks 20 successful years  - August 28, 2013

September 2, 2013, marks the 20th anniversary of the Government of Alberta’s announcement to privatize liquor retailing in the province. Within a year and a half following this announcement, the liquor business in the province was handed over to the private sector. With these changes, Alberta became the first, and still remains the only jurisdiction in Canada with a fully privatized liquor industry.

Privatization in the liquor industry has benefited both the industry and consumers. Some benefits include increased entrepreneurial opportunities, increased competitiveness in the marketplace, increased selection and increased convenience.

Today, Alberta’s open and competitive liquor marketplace provides ample business opportunity and consumer choice. About 400 registered agencies and nearly 2,000 retailers work hard to provide an unparalleled selection of liquor products to Albertans – currently standing at more than 19,000 unique product listings.

Products available in Alberta are listed at, where consumers can find the closest stores which carry specific products.

The AGLC would like to acknowledge the efforts of the entire industry for making Alberta’s privatized liquor model a continued success.

Every Drink Counts – new public awareness campaign  - August 16, 2013

As part of our public education efforts related to culture of moderation, the AGLC has been raising awareness among young adults about pre-drinking. With the message Every Drink Counts, we’re reminding young adults that drinking starts with the first drink, regardless of when or where it is consumed.

The pre-drinking campaign was designed in the context of the overall moderation campaign and it continues to build on the strategy that used low-risk drinking guidelines to define what drinking responsibly means. By saying that every drink counts, the campaign reminds individuals that drinks consumed before an actual night out in a drinking establishment have to be factored into the suggested daily consumption limits outlined in the low-risk drinking guidelines.

For more information, visit the campaign’s website at

Liquor manufacturing policy review update  - June 28, 2013

The AGLC is pleased to announce administrative and policy changes for Class E liquor (manufacturing) licensees, resulting from the feedback received during the consultation. These changes focus on streamlining administrative processes and creating new opportunities for manufacturers.

The liquor manufacturing policy review continues with further analysis of stakeholder feedback, cross-jurisdictional policy review, and research into industry trends and best practices. This is expected to take several months, with final recommendations being brought to the AGLC Board for consideration in the fall of 2013.

If you have any questions regarding the review, please contact Correna Bluetchen, Manager, Business and Risk Management by email or 780-447-7445.

Flood update - June 21, 2013

Due to the widespread flood conditions across southern Alberta, both liquor and gaming operations have been affected in many areas. Safety, support, and the recovery/cleanup from the floods are the number one priority for Southern Alberta. Licensees may contact 1-800-272-8876 for more information. AGLC staff appreciate your patience.

Accreditation and awards recognize the best of Best Bar None in Calgary - June 12, 2013

Thirty-four pubs, clubs, bars and lounges have been recognized for providing exceptional public safety and customer service. In addition to receiving Best Bar None accreditation, the venues that went above and beyond in meeting the program criteria were awarded in five categories.

34 reasons to celebrate Calgary nightlife - June 11, 2013

Calgary... A gala event is taking place this evening to announce which Calgary nightspots will receive a Best Bar None award for their commitment to customer safety and the responsible service of liquor.

Liquor manufacturing policy review update - May 30, 2013

The report summarizing the feedback received during the consultation phase of the review is now available. The Alberta Gaming and Liquor Commission (AGLC) would once again like to thank all consultation participants for their input. The results of this policy review will help ensure AGLC’s policies foster a viable manufacturing industry in Alberta.

The comments in this report, along with cross-jurisdictional information, industry trends, best practices as well as regulatory, trade and other considerations will be taken into account when making recommendations on policy changes. This analysis is expected to take several months, with final recommendations being brought to the AGLC Board for consideration in the fall.

If you have any questions regarding the review or consultation process, please contact Correna Bluetchen, Manager, Business and Risk Management by email or 780-447-7445.

The AGLC to host Canadian liquor jurisdictions’ conferences - May 30, 2013

This weekend, in Banff, the AGLC will welcome the representatives from Canadian liquor boards, liquor licensing authorities and liquor industry associations for a two-day conference. The event is a joint conference of Canadian Association of Liquor Jurisdictions (CALJ) and the Association of Liquor Licensing Authorities of Canada (ALAC). It is an opportunity for attendees to discuss liquor industry trends, policies and social responsibility initiatives.

CALJ and ALAC are national organizations representing the Canadian liquor commissions and regulatory agencies. Presidency of both organizations is shared among the members and rotates on an annual basis. This year’s presidency is held by the AGLC.

Educational video series launched - April 22, 2013

The AGLC is excited to announce the launch of an informative new educational video series. These videos provide information on common liquor infractions, policies and regulations in a fun and informative format for the benefit of licensees and their employees. The first video: Service to Intoxicated Customers outlines what to do when a server is faced with an intoxicated customer attempting to order more drinks. A series on gaming issues will follow in May. Check back regularly as new videos will be posted approximately every 4-6 weeks for the next few months.

Liquor manufacturing policy review update - March 5, 2013

The consultation phase of the review is now closed. Thank you to everyone who provided feedback. The AGLC is in the process of reviewing the consultation responses. Any policy outcomes will be communicated. If you have any questions regarding the review or consultation process, please contact Correna Bluetchen, Manager, Business and Risk Management at by email or 780-447-7445.

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